How to Install Lotus Traveler on an iPhone
By Paul
Lotus Traveler is a great tool that allows you to access your Lotus Notes mail and calendar information on your mobile device. Many people don’t realise the power of Lotus Traveler, and even fewer know how to install it on an iPhone. So here’s a step-by-step tutorial explaining how to install this tool on your iPhone:
| 1) In the Safari browser on your iPhone, type in the following link with your company’s actual server name in place of “yourservername”.
- yourservername.com/servlet/traveler |
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| 2) Enter your Lotus Notes user name and password. |
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| 3) Click “Configure your Apple iPhone/iPad/iPod Touch”. |
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| 4) Click “Generate” to create your Apple Profile. |
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| 5) The installation description will pop up, click “Install”. |
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| 6) A small confirmation will pop up, click “Install Now”. |
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| 7) Enter your Lotus Notes password and click “Next”. |
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| 8) A “Profile Installed” screen will appear and a reboot is suggested. Feel free to reboot your iPhone right away or later on. |
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| 9) Open your iPhone Mail application. |
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| 10) Select the “IBM Lotus Notes” Mailbox. |
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| 11) You will find your Lotus Notes inbox pulled into your iPhone via Lotus Traveler, including all of your existing folders too! |
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And it’s as easy as that! You can then use this inbox exactly the same as your normal mail, and it will replicate automatically so that your iPhone and desktop both stay up to date. Lotus Traveler will also merge your Lotus Notes Calendar with your iPhone Calendar, you are able to create and respond to meetings and events on the fly.
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I can’t tell you how many times I have looked for a complete reference to this. I have just purchased an iPad3 so I will use this guide to save me a lot of frustration. Thanks!
Well done with ‘Everything Email’ guys. Really interesting, useful, easy-to-read content.
Thanks. Nice to have this neatly laid out for users who need a bit more than “Go to this url and follow the instructions”.
Is there a quick way to access your folders when you are filing emails? On the Blackberry, you can type a few letters and it will take you to the area.
If you are within an email, tap the folder icon (down the bottom, second from the left) and you will be able to move the email into any existing folders you have set up. Hope that helps!
Is there any settings when you delete a specific email on your iphone but it will
retain in the laptop client base install.
Hi Bong,
Traveler constantly syncs with your Notes client so that they remain identical. Unfortunately, if you delete an email from your iPhone, it will also be deleted from your desktop.
Cheers,
Rob
I know it can be done because at one point I did it. I had to reinstall my iPhone and Traveler. Your steps above are great. However, I know that somewhere you can set the maximum number of emails to retain and other stuff like that, but I’ll be darned if I can find where I did this before. Can you point me in the right direction.
Hi Bill,
Go to Settings > Mail, Contacts, Calendars… There under Mail you can choose how many messages to show. Also if you go into your traveler account under Accounts you can select how many mail days to sync.
Cheers,
Rob
We use iPhones and Traveler for our business, and we commonly receive many duplicates of sent emails. We think it’s because the user is emailing in a poor reception area and the phone/server thinks the email is not sent when it actually has been. We can often get 10-15 copies of the same mail. Please help, this is driving us insane…
Hi Stuart,
Are you seeing duplicate emails on your phone but only the one on the server? Or are multiple emails literally being sent from Traveler?
Hello! Is there a way to ensure that when I delete emails off my iPhone (using my Lotus Notes Traveler account), that it will automatically delete the emails from my desktop version of Lotus Notes?
Hi Kristin!
Your Traveler account should be syncing perfectly with your desktop version of Notes. When you delete an email from your iPhone on Traveler, it should also delete from you Desktop client when you replicate with your server.
Is this not the case for you??
Mine does the same thing. Throws away delted messages immediately… any answer on this?
Hi Kevin,
On your iPhone/iPad go to Settings -> Mail, Contacts, Calendars -> Your Accounts -> Mail Folders to Push -> and select Trash. Then quit out of the Mail application.
Now when you re-open your Mail, your trash folder should contain the same emails that sit on your Notes client.
Thanks,
Rob
When I use Lotus Notes on ipad, and I remove (delete) an email message. It goes into the trashcan but then is automatically removed. Yet, when I go into Lotus notes on my desktop, its in the trash folder? How do I get it to STAY in the trash folder on both devices? In other words, how do I get it to STOP automatically deleting them on my ipad?
Hi Drew,
On your iPhone/iPad go to Settings -> Mail, Contacts, Calendars -> Your Accounts -> Mail Folders to Push -> and select Trash. Then quit out of the Mail application.
Now when you re-open your Mail, your trash folder should contain the same emails that sit on your Notes client.
Thanks,
Rob
Dear Paul,
I have a problem with the link can you pls mail me in pvt so i can explain.
when i type /servlet/traveler in front of the link there is a error msg.
Need your help
Hi Honey,
Your correct URL should be:
yourservername.com/servlet/traveler
Have you checked that your server name is correct?
Rob
I’m using an iPhone 5 (6.1.2) and Lotus Traveller 2.09. I can open encrypted mail but once I try to reply to or forward the opened message the program exits.
Is this a bug with version 2.09 or IOS 6.1.2 ? I didn’t have a problem until I updated to IOS 6.1.2
Hi Jim,
Sorry, I don’t have encrypted emails to test this out on.
I haven’t experienced any issues with Traveler crashing at all so perhaps it is an iOS bug – maybe try deleted your account and setting it up again?
Rob
Hello
For Traveler in iPhone/iPad it seems that when deleting mails they go to trash but we go to trash they for 2 seconds then they disappear? but they still in Lotus Notes client. Is there a solution to keep them visible/available in the Trash while using iPhone/iPad Traveler ? without doing this “On your iPhone/iPad go to Settings -> Mail, Contacts, Calendars -> Your Accounts -> Mail Folders to Push -> and select Trash. Then quit out of the Mail application.
Now when you re-open your Mail, your trash folder should contain the same emails that sit on your Notes client.”
Thanks
Hi Lyaz,
I believe that is your only option to prevent your trash being emptied automatically.
Traveler constantly syncs with your mailbox on the Domino server… if you don’t push your trash folder to Traveler then it must think that it’s empty as it can’t sync with the server.
Rob
please advise how or which setting will make my computer mark email
as read and not my iphone.
Currently my iphone marks all my messages a read and my computer does not.
I would like to make this the other way around.
Hi Harry,
Typically it should work both ways… if you read a message on your iPhone then it will appear as read on your computer, and if you read a message on your computer then it should appear as read on your iPhone.
Is this not the case?
When i creat new contact in iphone 5 it does’t sync back to lotus client, but when i creat new contact in lotus notes client, it sync with iphone, any guidance to resolve this issue
Hi Farooq,
I believe that the Traveler contacts feature is only one-way. Your iPhone can pull through your company contacts but it can not push contacts back to your Notes address book.
Cheers,
Rob
How do I get my lotus notes v 8.5 to migrate my contacts to my new iphone4s
Hi Mike,
If you go to your contacts and then ‘groups’, you should be able to select where contacts are being pulled from. Your Notes’ contacts should be an option in there.
Cheers,
Rob
Hi all,
When I read a message on my Ipad, then the same message not appears on my Laptop
Please help